Webinar: The Enrollment Puzzle: Player Loyalty for Uncarded Players

We were happy to sponsor this thought provoking webinar, where Michael Bonakdar, GM & Chief Gaming & Hospitality Officer of Jake's 58 Casino Hotel, along with Noah Acres, Principal of Acres Manufacturing, and Ashlen Manos, Regional VP of Marketing at Boyd Gaming discussed their insights about Player Loyalty for Uncarded Players. This webinar was moderated by Darren Withers (NV Strategies). We encourage you to watch it if you’re interested in learning more about engaging your uncarded player audience.

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Webinar: Licensing Loyalty Solutions vs Building Your Own

Thanks to all those that attended our webinar - where Colton Barlow (CIO of Viejas Casino & Resort) and Michelle Pena (President of BDF Consulting and formerly of Caesars) discussed the pros and cons of loyalty solution development for iGaming, sports betting, and land-based casinos. This webinar was moderated by Darren Withers (NV Strategies). We encourage you to watch it if you’re interested in learning more about decisions that casino operators face when choosing the right loyalty system for their unique business.

See Loyalty Solutions by objectstudio

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Let us know you’re interested and we’ll be in touch.

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True Rewards - Kiosk, Promotions System and Media Display Launch - Dec 2023 - Jan 2024

Big News! To enhance their True Rewards loyalty program, Golden Entertainment hired objectstudio to help build and launch a brand new promotions and kiosk system across all 8 of their casinos. True Rewards members now have the same great and consistent experience as they are accustomed to in their app or online portal, plus they can participate in promotional games for a chance to win great prizes, print and/or redeem offers direct to their account and that’s not all.

Warning, humble brag coming: These new kiosks and media displays are run by the same content management system we built which powers the App and Members Web Portal too, allowing there to be a one-stop-shop to manage all marketing content across the True Rewards loyalty system and media displays.

See It In Action

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Gift Local - Birthday Loyalty Program

Gift Local has introduced their long planned Birthday Loyalty Program, where consumers from all over the country can participate and receive offers from participating merchants for choosing to visit them on or near their birthday. Gift Local will send out communications to consumers near their birthday letting them know all about the different offers that are or will be available to them during their birthday month and when something is of interest. Consumers can claim as many of the birthday offers they would like during the valid period to really live it up during the weeks around their birthday.

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True Rewards - Kiosk and Promotions System - December 2023

Our first casino kiosk including a promotions system was launched, which introduced a major feature set to the True Rewards Loyalty Platform. Now the True Rewards Loyalty Platform doesn’t only allow management to manage their App content and Member’s Web Portal, but also it allows them to prepare for casino promotions in which they can set up qualification and playing requirements to be eligible, plus select what games they would like to use for their promotions and how they want their prizes to be distributed to the participants.

THX - Ownable Rewards - November 2023

Introducing a premium offering within the THX Industry Program which allows the ability to selectively choose what rewards a specific THX card will display to truly personalize the experience when saying, “Thanks.” Including a new intro and ending experience for these Ownable Reward recipients, displaying content in a rich and engaging manner will make the users feel special, unique and excited to redeem their reward.

objectstudio - Log Summary Automation

We’ve taken big steps to ensure our application logs are meaningful and provide insight into how the applications are being used and performing, so to make it easier to summarize our logging, we automated it. Leveraging Postman scripts and sending the results out to the team via daily Slack summaries, we are consistently able to see the big picture on system operations and health and then are able to drill down to where attention may be needed.

Gift Local - Agilysys Integration

Gift Local has integrated with one of the largest POS providers in the casino/hospitality space by enabling both item based and general gift card usage through their point of sale system. Objectstudio led the charge facilitating a successful integration between the systems, including creating a new adminsitrative UI allowing the ability to offer item based gifting. Just think of that, the ability to create gift cards that are good for a specific item or items when charged by your POS system.

True Rewards - Loyalty Program Selection - July 2023

In preparation for Golden Entertainment to separate from one of its current casinos, objectstudio was asked to modify the True Rewards system to allow for guests to choose which program they were trying to log into. Once a guest has selected which program they want, the system will remember their previous selection so they don't have to choose again. A guest will be able to make their program selection from either the app or the member portal.